INCENTIVIZE Summit 2026

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SUMMIT

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12 pm

Welcome and Introductions

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Wishes you a wonderful day

Mrs Robinson

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NOVEMBER 4, 2026 • LONDON

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It's a new era of commerce.
Make it your moment.

INCENTIVIZE Summit is Talon.One’s flagship conference, where 400 of the world's top loyalty leaders come together to explore how incentives drive profitable growth — and how to win in a new era of agentic commerce.

Through keynotes, breakouts, and curated networking, INCENTIVIZE Summit creates space for honest conversations, shared learning, and meaningful connection across the global loyalty community.

INCENTIVIZE 2025, hosted by Talon.One, brings together 350 of the sharpest thinkers in the loyalty and promotions space — and you’re invited. Leave feeling inspired and empowered to build incentives that drive long-term growth.

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Previous speakers include

Linda Heftler

Head of Product - Price & Promotions

Macy Hong

Head of Loyalty & Customer Engagement

Cédric Bertin

Head of Customer Engagement and Loyalty

Nicolai Schnack

Chief Technology Officer

Henrik Bauer

Head of IT Customer Engagement Solutions

Meike Schemionek

Head of Digital Products & Projects Customer Engagement

Brigitte Barron

Senior Director, Global CRM & Loyalty

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Previous speakers include

Linda Heftler

Head of Product - Price & Promotions

Macy Hong

Head of Loyalty & Customer Engagement

Cédric Bertin

Head of Customer Engagement and Loyalty

Nicolai Schnack

Chief Technology Officer

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Relive last year’s summit

Didn't make it to INCENTIVIZE 2025? Catch up on the highlights and see why previous attendees call it the loyalty and promotions conference of the year.

Watch on-demand

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Agenda

Through keynotes, breakouts, and world-class networking, you'll gain a wealth of insider knowledge about incentives programs that consistently outperform industry standards.

10:00 - 10:30

Registration for Learning Lab attendees

10:30 - 12:30

Learning Lab

12:30 - 13:30

General registration & lunch

13:30 - 14:00

Talon.One welcome

14:00 - 14:30

Customer spotlight

14:30 - 15:00

Customer panel

15:00 - 17:00

Networking happy hour

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About the Learning Lab

Learning Lab is our signature immersive learning experience for members of the Talon.One practitioner community. Each Learning Lab is tailored to its audience and objectives, with content curated from a flexible set of core modules, including:

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Incentives
design

A structured approach to designing incentives that drive behavior change while managing risk and efficiency.

Psychology
& gamification

How key psychological principles make incentives more engaging and effective, with practical gamification mechanics.

Loyalty
best practices

Modern loyalty strategies from value proposition to earn and burn, tiers, and partnerships that create durable profitability.

Return on
investment

Measuring and proving the incremental impact of incentives and loyalty initiatives across the business.

Sponsors

PREVIOUS ATTENDEES INCLUDE

Who is INCENTIVIZE Summit for?

INCENTIVIZE Summit is a meeting ground for the world’s biggest brands, with previous editions welcoming attendees from Adidas, Burger King, Gymshark, H&M and more.

This event is for anyone building customer loyalty — from marketers and growth leads to product managers and devs. If you want real strategies that drive long-term results, this is where you need to be.

Not just contacts,
but connections

Build relationships and benefit from peer-to-peer learning that moves the industry forward.

Challenge the industry status quo

We'll be rewriting outdated playbooks by creating space for transparency, curiosity, and collective growth.

Go further with Talon.One

For existing customers, you'll be able to connect with our team and strengthen your understanding of the product.

Who is this event for?

INCENTIVIZE is a meeting ground for the world’s biggest brands, with previous editions welcoming attendees from Adidas, Burger King, Gymshark, H&M and more.

This event is for anyone building customer loyalty - from marketers and growth leads to product managers and devs. If you want real strategies that drive long-term results, this is where you need to be.

About the Learning Lab

Request a spot

Text goes here

Incentives
design

A structured approach to designing incentives that drive behavior change while managing risk and efficiency.

Psychology
& gamification

How key psychological principles make incentives more engaging and effective, with practical gamification mechanics.

Loyalty
best practices

Modern loyalty strategies from value proposition to earn and burn, tiers, and partnerships that create durable profitability.

Return on
investment

Measuring and proving the incremental impact of incentives and loyalty initiatives across the business.

The venue

We’re taking over Town Hall in King’s Cross, one of London’s newest cultural openings. Central, well-connected, and boasting interiors by Tom Dixon, see why Forbes is already calling it “a cornerstone of London’s cultural calendar.”

Learn more about the venue >

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Where to stay >

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Get first access to the
INCENTIVIZE Summit agenda

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View Agenda

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*Data transfer to sponsors: Subject to your consent, we will enroll you in selected side events for XXXXXXXXX. In doing so, we would like to share your name, company name, job title, country and e-mail address with the sponsors of those side events. The sponsors may subsequently contact you by e-mail to network with you or to send you information about the sponsors events. Further information can be found in our privacy policy.

Talon.One Partners* Opt In for XXXXXXXXXXX

1. Opt in to receive marketing communications from XXXXXXX. By signing up, you agree to XXXXXXX privacy policy.

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2. Opt in to receive marketing communications from Stitch. By signing up, you agree to XXXXXXXX privacy policy.

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Terms

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FAQ

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Call for speakers

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FAQ

INCENTIVIZE Summit is an invite-only event. If you want to attend, please register using the 'Request a spot’ button at the top of the page. Seats are limited, so be sure to register early. If your request is approved, you will receive an email confirming your registration.

Who is INCENTIVIZE Summit for?

INCENTIVIZE Summit is for anyone involved in customer loyalty and incentives — marketing, growth, and engagement teams, as well as product managers and developers interested in learning about best practices and tools that drive loyalty.

How much does it cost to attend INCENTIVIZE Summit?

Tickets are free for brands and all Talon.One clients.

Am I automatically confirmed once I register for a ticket?

No — the conference is limited in capacity, so ticket registrations are subject to approval. Once registered, you’ll join the ticket waitlist before being approved by a member of the Talon.One team.

When will the agenda be available?

We'll be updating this page on an ongoing basis as speakers and sessions are confirmed. We’ll also be announcing new speakers to those who have registered, so make sure you’ve signed up to be the first to know about updates!

Can I speak at INCENTIVIZE Summit?

We’d love to hear from you if you're a brand-side speaker with a unique take on the loyalty and promotions world. When registering for a spot, please check the box"I'm interested in speaking", and a member of the Talon.One team will be in touch.

I’m a vendor. Can I sponsor INCENTIVIZE Summit?

For any sponsorship enquiries, please reach out to partners@talon.one.

Is there a dress code?

Nope. Feel free to wear what you’re most comfortable in.

I have an accessibility request. How can I let the conference organizers know?

Please email us at incentivize@talon.one with the subject line “Accessibility".

I have dietary restrictions. How can I let the conference organizers know?

Please email us at incentivize@talon.one with the subject line “Dietary Restrictions".